October 2004 to Present

PA-SS (Personal Assistant-Secretarial Services)

Virtual assistance for long-term clients or one-off projects.  Examples of work include:

• Audio transcription of immigration reports, medico-legal reports and legal reports
• Audio transcription of one-to-one interviews and group interviews
• Audio transcription of hospital clinic letters
• Copy typing of manuscripts and general correspondence
• Label printing
• Email customer support service for business networking website
• HR recruitment assistance
• Database set up and maintenance
• Writing text for various websites

January 2003 - October 2004

HR Administrator for GLCC Ltd -a group of 6 residential care centres for the elderly.  Left in October 2004 due to company being sold.

• hr recruitment
• database management
• holiday entitlement, staff contracts, monitoring sick leave
• monthly newsletter
• maintaining company website

January 1999 - December 2001

Marketing Coordinator for The Head of Steam Ltd - a chain of 5 pubs.  Made redundant in December 2001 due to company restructuring.

• planning pub promotions
• producing marketing literature both in-house and via printers
• dealing with advertising queries and supplying advertising copy
• database management
• writing & circulating press releases
• maintaining company website

1992 - 1995 - Receptionist/Typist at The Medical Centre

1987 - 1992 - Maternity Break

1985 - 1987 - Medical Typist at Queen Elizabeth Hospital

1983 - 1985 - Secretary/Receptionist at Designer Bedrooms

1980 - 1983 - Receptionist/Typist at Newcastle Playhouse